Privacy Policy

We keep data collection to the minimum needed to run a useful community board. The categories are:

• Form data: When you start a discussion, reply to a thread, or send a message through the contact form, we receive the content you submit along with the name and email address you provide.
• Contact fields: Name, email address, and any details you choose to include in a message or post.
• Technical data: Browser type, device information, IP address, and pages visited. This helps us understand how the forum is used and keep it running reliably.
• Analytics and events: Aggregated information about page views, popular threads, and general usage patterns. This does not identify individual users.

Your data is used for clear, limited purposes:

• To publish and manage discussions you choose to start or join.
• To respond to questions sent through the contact form.
• To maintain forum safety and moderation, including reviewing reported content.
• To understand which threads and local topics are useful to residents, so the board stays relevant.
• To comply with legal obligations when required.

We do not sell personal information, and we do not use it for advertising or marketing purposes.

The forum uses a small number of cookies to remember your preferences and to collect anonymous analytics data. These help us see which threads are active and whether the site is performing well. You can disable cookies in your browser settings, though some parts of the forum may not work as smoothly without them.

We do not use third-party advertising cookies or cross-site tracking.

When you submit a form, whether it is a new thread, a reply, or a contact message, the information you provide is used only for the purpose of that submission. Posted content is visible to other forum visitors as part of the public discussion. Contact form messages are treated as private and are not published.

Your information is stored on secure servers operated by our hosting provider. We may share limited data with service providers who help run the forum, such as hosting, analytics, and email delivery services. These providers are bound by confidentiality obligations and may only process data for the purposes we specify.

We do not share personal information with any other third parties unless required by law or necessary to protect the safety of forum users.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Ask for deletion of your data, subject to legal retention requirements.
• Request a portable copy of the data you have provided.
• Withdraw consent or opt out of specific processing activities.

These rights apply under regulations such as the GDPR and CCPA where relevant to your location. To exercise any of these rights, contact us using the details below.

Madison Quay Forum is an independent neighbourhood community board. We are not affiliated with any council, government body, or commercial brand. We do not make misleading claims, fabricate endorsements, or present unverified information as fact. Threads are moderated to keep discussions civil and grounded in practical, useful knowledge.

For privacy questions, data requests, or concerns about how your information is handled, please reach out:

We aim to respond to privacy requests within 30 days.